At Umar Mart, we value your trust. This policy explains how we handle your personal data and our rules for product returns to ensure you have a "Shop Smart, Live Better" experience.
1. Product Returns (14-Day Guarantee) We want you to be happy with your purchase. If the product does not meet your expectations, you can return it within 14 days of receiving your order.
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Condition: The item must be unused, in its original packaging, and with all tags attached.
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Process: To start a return, please email us at Umarkhan11221516@gmail.com or message us on WhatsApp at 03190941303.
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Refunds: Once we receive the item and check its condition, your refund will be processed within 5-7 business days.
2. Personal Information We Collect When you buy from umarmart.online, we collect your name, shipping address, and contact details to deliver your order. Your payment information is processed securely and is never stored on our servers.
3. How We Use Your Data Your information is used strictly for:
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Processing and shipping your orders.
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Sending order updates via Email/SMS.
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Improving our customer service.
4. Data Security We use industry-standard security measures to protect your personal information. We do not sell or share your data with third parties for marketing purposes.
Contact Us If you have any questions regarding our policies, reach out to us:
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Email: Umarkhan11221516@gmail.com
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WhatsApp: 03190941303
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